Windows key on Ttesports Challenger Prime gaming keyboard does not work.

I am using the keyboard named above with my gaming desktop. Everything else works the way it should, but the windows key does nothing. I can feel the membrane being depressed when I push it, and I have checked the configuration over and over again. As far as I can tell, the only software issue possible is the driver itself, and I\’ve already tried fixing that.This key did not work back in windows 7, and it still does not work in windows 10. The key has the windows logo for windows 8+, so I guessed that it might start working then. Do I have a bad key/keyboard, or is this something common with the model? 

Nevermind, I solved it myself. Using the factory default reset fixed the problem.Anyone who sees this: please reply so that I can "solve" this. 

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